FAQ
The Rocholl Hospitality Group currently operates five hotels throughout Germany, in Düsseldorf, Ratingen and Bonn. These include the newly renamed guestified BARBAROSSA (formerly Barbarossa Classic Hotel) and the guestified LIYANA (formerly Hotel Europäischer Hof).
Our hotels offer a wide range of services and amenities, including free Wi-Fi, breakfast service, spacious event spaces, 24/7 customer support, and modern, comfortable accommodations. Each hotel is designed to provide a unique blend of historical charm and contemporary comfort.
Yes, our hotels are ideally suited for business travelers. We provide well-equipped meeting rooms, high-speed internet access, and convenient locations near major business districts and transport links. Additionally, our hotels offer a tranquil environment for both work and relaxation.
Yes, several of our hotels feature versatile event and conference spaces perfect for meetings, conferences, and special events. We provide modern facilities, catering services, and dedicated support to ensure your event is successful and memorable.
Sustainability is a key focus for Rocholl Hospitality Group. We implement environmentally friendly practices across all our operations, from energy efficiency to waste reduction. Our goal is to minimize our environmental impact while maintaining the highest standards of service.
Reservations can be made directly through our individual hotel websites or by contacting our customer service team. We also partner with various online booking platforms for your convenience. We recommend booking early to ensure availability, especially during peak seasons.
Our cancellation policy varies depending on the specific hotel and booking conditions. Typically, cancellations made within a certain period before your stay are eligible for a full refund. Please refer to your booking confirmation or contact the hotel directly for detailed information.
Some of our hotels do accommodate pets. We recommend checking the specific pet policy of the hotel you wish to stay at when making your reservation to ensure a comfortable stay for both you and your pet.
We offer various special offers and promotions throughout the year. While we currently do not have a loyalty program, we are exploring options to reward our returning guests in the future. Keep an eye on our website or sign up for our newsletter to stay informed about upcoming deals.
We value your feedback and encourage guests to share their experiences. You can provide feedback directly through our hotel websites, via email, or by leaving a review on popular travel platforms. Your input helps us continually improve our services.
HOW CAN WE
HELP YOU?
Contact us at Rocholl group office or submit a business inquiry online.